本帖最后由 sulla 于 2011-8-24 20:06 编辑
公司简介
Carestream Health, Inc. 公司的前身是伊士曼柯达公司内的一个业务部门,它秉承了柯达值得自豪的创新历史,在医疗成像领域积累了110多年的经验,其在数字和胶片成像及信息技术方面拥有1,000多项专利。凭借其创新的产品组合和广泛的全球销售、服务和分销网络,CarestreamHealth的产品已被全球大约90%的医院和牙科诊所采用。此外,公司75%以上的收入来自其占据市场第1位的产品。
招聘职位
Job Title: Technical Support Engineer
Department: GCC Service Technical Support Team
Position Summary:
- Service technical support team provides technical leadership for Great China Cluster (Mainland / Hong Kong / Taiwan)
- This is accomplished via involvement with escalation and service performance in GCC, and the objective is to provide technical leadership to drive Customer Satisfaction and Service Quality on DO & DCS products, and to meet or exceed expected service financial result.
Responsibilities:
- Improve the customer satisfaction and service quality from technical view
- Handle / Follow up the field technical escalation in GCC with strong ownership
- Follow and support T&IC, R&D & Manufacturing for product quality improvement and new product introduction.
- Lead the service technical training for field engineers and service dealers’ , launch special project, to drive the technical competency improvement
- Track & Improve the service productivity performance, for both parts and labor cost
- Environment, Health, Safety as the first working priority
Requirements or Skills:
- Master Degree in Electrical/Electronic/Bio-Medical Engineering or relevant professional
- Strong Medical Equipment background with troubleshooting skills, familiar with workflow of Radiography department is a plus.
- Solid experience with Windows Operation System, Network, DICOM, PACS/RIS, Computer Science Knowledge is a plus.
- Strong communication, presentation, coordination, organization skills
- Good command of oral and written in English, strong technical writing skills
- Customer oriented with ability to balance the cost control and project management
- Proactive , Responsible & Self-Discipline with Good team work spirit and willing to learn
- Must be a self-starter with excellent multi-tasking ability and Customer Focus
招聘对象:往届及 2012年应届硕士生,欢迎大家踊跃报名
简历投递邮箱:rikichen@corp.chinahr.com
咨询电话:61418848-6649
工作地点:浦东金桥,浦西有8条班车线路每日接送上下班
Company Profile: Carestream Health, Inc.
Carestream Health, Inc., is an internationally successful company providing medical and dental imaging systems and information technology solutions; molecular imaging systems; and non-destructive testing products to a broad base of customers around the world.
Onex acquired the Health Group of Eastman Kodak Company in a multi-billion-dollar transaction in May 2007. Upon closing, the business began operating as a standalone company (i.e., Carestream Health, Inc.) that is an independent subsidiary of Onex Corporation of Toronto. Prior to becoming Carestream Health, the Kodak Health Group recorded 2006 revenues of more than $2.5 billion.
Carestream Health has more than 8,100 employees, serving tens of thousands of customers in more than 150 countries. Carestream Health’s many success stories include:
• Having its products and services present in 90% of hospitals worldwide.
• Owning more than 1,000 patents for medical and dental imaging and information technology.
• Selling nearly two out of every five computed radiography (CR) systems in the U.S. and Canada, and being the only company that designs, manufactures and sells both CR and DR (digital radiography) systems, which enable patient x-ray images to be captured digitally.
• Gaining share in the healthcare IT solutions market and building an installed base of more than 1,100 systems worldwide.
• Being the largest manufacturer of dental digital radiography systems in the world, and we are a world leader in dental practice management systems.
• Offering a portfolio of solutions that is among the best in the world. This portfolio includes Carestream radiology solutions and information management solutions (RIS-PACS, IMS); CR and DR; CAD (computer aided detection); molecular imaging systems; medical and dental film; laser imagers; services; mammography and oncology solutions; and a range of digital and traditional film-based dental imaging products and dental practice management solutions.
• Securing the #1 market position in all categories of film—digital output, radiology, mammography and dental.
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• Having more than 20,000 KODAK DryView laser imagers in the market—worldwide.
• Earning a number of major contracts and projects in the healthcare IT space including:
− A$100 million contract for RIS-PACS and for CARESTREAM Information Management Solutions with National Services Scotland (NSS). Carestream Health delivers both systems and software to NSS to facilitate efficient management of patient images and data, expansion of information sharing and improved workflow. Specifically, CARESTREAM PACS will be deployed to 39 hospitals across the country and will be connected to an additional 67 satellite centers with x-ray departments, ultimately managing an estimated 3.2 million exams annually.
− An agreement with BUPA to support BUPA’s 26 hospitals across the United Kingdom in transitioning to digital medical imaging and information management. Carestream Health is facilitating the generation and storage of patients’ radiology images, as well as the remote reporting of radiology exams within and between the BUPA hospitals.
− A huge regional e-health project in Finland (RATU), which is a landmark €2.7 million effort to create a single database for administration of medical imaging across healthcare centers. We will provide RIS-PACS, a web distribution system and IMS for the management of medical images and patient information by 69 centers and 8,000 registered users. The project will provide a vital step towards the development of a national Finnish central patient record archive.
Additionally, Carestream Health is playing a key role in China’s Million Women Breast Cancer Screening Project, launched in partnership with the China Ministry of Health and Chinese CDC, the American Cancer Society and the Chinese Anti-Cancer Association. This project is a large-scale mammography screening study designed to analyze trends in breast cancer and develop national breast cancer screening guidelines. Carestream Health sponsored training for more than 350 people (radiologists, ultrasonographers, technologists, surgeons and pathologists). The company also supplied equipment and materials for the project, which contributed to the screening of more than 200,000 women in 2006.
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