【eBay PayPal】Compliance Agent全英文合规专员

xiaomaoyun

职位要求是怎样的：

该职位对大学专业及工作经验无特殊要求，只要您是正规院校本科以上学历即可，但是语言要求和综合素质要求非常高，因为我们的客户大部分是外籍人士，且主要通过电话沟通，所以语言能力是第一道门槛，综合素质主要是指解决问题能力、逻辑思维能力、人际沟通能力、语言表达能力、团队合作能力等，至于职位所需知识，我们认为只要语言和综合素质过关，知识的获得并不难，我们会给予新进员工规范的职前培训，且不会因为培训与员工签订任何附加协议，也不会因为培训薪资打折。

职位的薪资待遇是怎样的：
候选人一旦接到书面offer，即将成为公司的正式员工，应届生薪资待遇均在市场均价之上，且提供社保金、住房公积金、补充医疗保险、生活补贴、健身基金、培训基金、季度奖金、年底双薪……等多项福利。

投递简历方式：
Name: Helen
Mail: xiaomaoyun@126.com

Compliance Agent (English/Cantonese Speaker) 合规分析专员
I.        GENERAL SUMMARY

The Anti-Money Laundering (AML) Compliance Analysts will be a part of the Compliance Operations team and responsible for investigating suspicious activity leads. The position will review and research all applicable APAC laws and regulations, suspicious activity report filings, & PayPal’s privacy, various securities laws, other laws as they pertain to PayPal, required reporting as well as other duties assigned by the Compliance Manager or Supervisor. This is an analytical and operational position assisting the Compliance Supervisor in carrying out PayPal’s Compliance Program.  This skilled position will research, review cases using a variety of tools including reports, internal/external escalations, and other sources. The Compliance Analyst will utilize investigatory and pattern recognition skills in suspected account takeover activity and build cases, and employ decision making abilities when determining if a filing is required.  Possible OFAC violation cases will be analyzed, and based on these reviews, the analyst will decide upon courses of action while applying Compliance and Regulatory Policies, and will determine whether accounts will be warned, restricted, or locked for closure.    The Compliance analyst will be subject to material which some may consider offensive in performing the essential job duties of this position. Flexibility to work non-traditional shifts.

II.        SPECIFIC DUTIES
1.        Apply investigatory and pattern recognition skills when collecting data and building account takeover cases.
2.        Apply problem solving and good judgment when making decisions to file SARs with the Singapore Treasury Department.  
3.        Review reported suspicious activity leads, perform an investigation and make a recommendation on course of action for SAR filing on money laundering cases.
4.        Use judgment, based on guidelines, on locking accounts if there is a suspected OFAC violation.
5.        Communicate via email with customers requesting documentation
6.        Review documentation received and make a determination to unlock accounts restricted for suspected OFAC violations
7.        Identifying and implementing reports to review PayPal accounts and transactions for potential violations.
8.        Processing queue items in a timely manner including OFAC SDN, Bank of England, Kana and Spoof SR queues.
9.        Maintain a working knowledge of all AML laws and regulations, including PayPal’s AUP, related to the job
10.        Interaction with peers, other PayPal departments and law enforcement conducted in a professional manner.
11.        Communicate with customers, verbally and written, in a professional manner.


III.        JOB QUALIFICATIONS

1.        Education
-        Bachelors’ degree or equivalent work experience preferred

2.        Experience
-        1 year experience in an Internet company, financial institution or transaction processor preferred.
-        Strong English communication skills and experience (E-mail & Phone).
-        Experience using Microsoft Office products including: Excel, Word, Access, Outlook, and PowerPoint; command of Microsoft Excel.