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公司要在上海建立一个亚太地区最大、即将成为全球最大的运作中心，base在上海，但提供的是面向全球的服务，所以英文环境无处不在!
这个部门主要招哪些方面的人才：
有保证账户安全的Fraud Prevention Agent，有保证平台商品合规性的AUP Agent，有为客户解决问题的Customer Support Agent（English\Japanese\Mandarin\Cantonese），以及Account Review Agent、Business Support Agent、Compliance Agent……
职位要求是怎样的：
该职位对大学专业及工作经验无特殊要求，只要您是正规院校本科以上学历即可，但是语言要求和综合素质要求非常高，因为我们的客户大部分是外籍人士，且主要通过电话和邮件沟通，所以：
1、流利的英语/日语/普通话（读写无障碍，听说尚欠缺，因系统和工作环境为全英文）是进入eBay的第一道门槛；
2、综合素质主要是指逻辑思维能力、人际沟通能力、语言表达能力、团队合作能力等；
3、至于职位所需知识，eBay认为只要语言和综合素质过关，知识的获得并不难，eBay会给予新进员工规范的职前培训，且不会因为培训与员工签订任何附加协议。
这些职位的薪资待遇是怎样的：
应届生薪资待遇均在市场均价之上，且提供补贴、健身基金、培训基金……等多项福利。
工作地点在哪里：
上海张江高科技园区（地铁二号线张江站下来即到）
投递简历方式：
Name: helen
Mail: helen@hr-bearhunter.com
Compliance Agent
I. SPECIFIC DUTIES
Apply investigatory and pattern recognition skills when collecting data and building account takeover cases.
Apply problem solving and good judgment when making decisions to file SARs with the Singapore Treasury Department.
Review reported suspicious activity leads, perform an investigation and make a recommendation on course of action for SAR filing on money laundering cases.
Use judgment, based on guidelines, on locking accounts if there is a suspected OFAC violation.
Communicate via email with customers requesting documentation
Review documentation received and make a determination to unlock accounts restricted for suspected OFAC violations
Identifying and implementing reports to review PayPal accounts and transactions for potential violations.
Processing queue items in a timely manner including OFAC SDN, Bank of England, Kana and Spoof SR queues.
Maintain a working knowledge of all AML laws and regulations, including PayPal’s AUP, related to the job
Interaction with peers, other PayPal departments and law enforcement conducted in a professional manner.
Communicate with customers, verbally and written, in a professional manner.
II. JOB QUALIFICATIONS
Education
Bachelors’ degree or equivalent work experience preferred Experience
1 year experience in an Internet company, financial institution or transaction processor preferred.
Strong English communication skills and experience (E-mail & Phone).
Experience using Microsoft Office products including: Excel, Word, Access, Outlook, and PowerPoint; command of Microsoft Excel.
Knowledge, Skills, and Abilities
Ability to learn and adapt to new software technologies
Strong working knowledge of PC based internet and software applications
Command of external systems and software (The Internet, Microsoft Office - Outlook, Word, Excel)
Other Asian language such as Japanese, Korean, Thai, etc. preferred.
Excellent analytical skills
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发表于 2011-9-20 16:41:16
楼主