SAP-Support Consultant - Centre of Expertise

saphr

Do you demand the best from your professional career? Are you inspired by excellence? At
SAP, you will have the power to make a real impact. As the global market leader for business
software, SAP helps companies and organizations in more than 25 industries to run better.
PURPOSE AND OBJECTIVES
SAP Active Global Support protects customer's investment and enables continuous
improvement. Established in 2004, Solution Operations Support China is playing an important
role within SAP Active Global Support and has since become the fastest growing location
globally. With our help, customers can manage the technical quality of their solution landscapes
and adapt their existing SAP solutions to the ever changing market conditions and business
requirements. With our global delivery model, CoEs from China are helping our top global
customers in Asia Pacific, Europe, U.S. and Latin America. During the past years, we have
achieved excellent business results and received high customer recognition.
EXPECTATIONS AND TASKS
• Support local and international key accounts during implementation of mission critical
projects by delivering onsite and/or remote services, e.g., risk assessments, technical and
functional business process improvement, and empowerment.
• Manage critical customer situations.
• Participate in onsite and remote service delivery for customers in Asia Pacific, Europe,
U.S. and Latin America.
• Optimize SAP solutions through continuous improvements over a product’s lifecycle.
• Deliver knowledge transfer sessions to SAP employees and customers.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
• Bachelor degree or above in Mathematics, Physics, Chemistry and Engineering and IT.
• Able to communicate in English.
• Good presentation and communication skills in both Chinese and English.
• Programming skills in one for the following languages: Java, C, C#, C++, ABAP.
Alternatively you can demonstrate strong abilities in fast learning.
• Detail-oriented, excellent analytical skills and effective problem solving skills.
• Strong and convincing personality for interaction with customers.
• A real team player with initiative and 'can do' attitude who learns and adapts quickly in
an international environment.
• Being able to work under pressure, in critical situations and under tight deadlines.
• Enjoying working in a diverse cultural environment; open minded and culturally
sensitive.
WORK EXPERIENCE
• Fresh graduate
• 1~ 5 years working experience
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees.
We aspire to leverage the qualities and appreciate the unique competencies that each person
brings to the company.

Please send your CV to jobs.china@sap.com with subject”name+job title”