【全职】500强外资材料研发公司招聘IT Helpdesk

manpowersz19

500强知名材料研发公司招聘IT Helpdesk

Key Responsibilities:
-        PC, Network Printer, Handheld device etc…  
-        Perform tasks in accordance with established IT SERVICE DELIVERY, ACE, ISO documented processes, using only approved processes and tools
-        Participating in the establishment, review and audit of ACE/ISO processes
-        Identification of service related issues and establishment of corrective actions where appropriate
-        Ensuring Provision Level 2 support for infrastructure (break/fix, preventive and asset management)
-        Other site backup as assigned
-        Ensuring external spending is managed in accordance with defined IT SERVICE DELIVERY/Corporate procurement processes, including leverage of global buying agreements where established

Key technology areas:
-        Windows 95/98/NT/2000/XP Client Operating System (English & Chinese)
-        Ethernet Local Area Network configuration, switches, hubs, routers
-        Frame Relay based Wide Area Voice/Data Networking infrastructure
-        Telephone Systems, VoIP, Voice Mail, Video Conferencing, ISDN
-        Computer Hardware/Software/Information Security / Encryption / Firewalls
-        Microsoft Office / Microsoft Exchange / Microsoft Project etc.
-        Desktop Applications
-        IP protection
-        Advanced Technologies

Requirements:
-        Diploma  degree or higher in Information Technology or related subject
-        1- 2 years experience in similar position
-        Fair English and local language communication skills, written and verbal
-        Experience of some or all of the following:

Location: Jinqiao, Pudong Distrct

Email: mp2722@manpower.com.cn