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1.工作内容和要求:
1. Preparation and setting up of dashboards, tools and communication equipment in MCC room including administration of knowledge database (e.g. MCC Wiki and Jam infrastructure maintenance and content documentation)
2. Facilitate weekly staffing and resource scheduling in MCC. Responsibilities include monthly planning of resources with the different AGS team leads and managers and updating staffing schedule and other documents as needed.
3. Support end to end engagement review process, trigger the engagement status, document final proposal. Set up the PERC meetings, create PERC activity in CRM, and monitor the action items from each PERC session.
4. Knowledgebase management, e.g. Wiki and Jam infrastructure maintenance and content documentation.
5. Process rollout and change management, collaborate with topic owners to streamline/optimize processes
6. Support overall MCC Operations by scheduling meetings and keeping minutes, update of MCC weekly and monthly reports, facilitate MCC feedback and survey forms and internal communications (e.g. MCC announcements, etc.)
7. Mentoring of the rotation team members regarding Engagement Support processes, tasks and responsibilities.
2.实习时间:每周至少4天,能够持续找死6个月。
3.实习地点:上海。
有意者请把简历发送到:sharon.wen@sap.com;并且在邮件标题注明:“姓名+投递的岗位+实习时间+姓名。
欢迎广大同学投递简历哦~ |
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