【实习】飞思卡尔半导体招聘client service representative Intern

freescalehr

Responsibilities:   

·         Enter, manage and check orders .

·         Quotes new business with pricing and availability (based on Regional requirements)

·         Answers phone, responds to email and other inquiries

·         Works to resolve disconnects between customer need and availability

·         Analyzes problems related to delivery and determines root causes/solutions

·         Expedites product deliveries for customer satisfaction

·         Manages and communicates customer returns via CQI

·         Enters and manages customer delivery for samples

·         Provides shipment tracking information to customers if required

·         Provides early warning to customers on product delivery issues

·         Drives continuous improvement in customer on time delivery

·         Works with teams to resolve invoice, credit and currency issues



Qualification:

·         The internship period at least 6 months, 12 months will be preferred

·         2nd or 3rd year of undergraduate major in Supply Chain or logistics related with above 70 score

·         Good written and verbal communication skills in both Chinese and English.

·         Knowledge of excel/word will be a plus.

·         Knowledge of customer specific service programs (SMI, CMI, MegaJIT, etc.)  or understanding of systems (Orion/CRM/Agile/FMS)  will be a plus.

简历请投至juno.tang@freescale.com