美国400强Invitrogen公司招（6个月生物相关专业）客服实习生

Recruitment

Invitrogen 公司是一家美国独资公司，在生物科技领域处于第一位，公司坐落于工作地点在港汇商务中心一座，地铁一号线徐家汇站直达。


职位要求：生物及相关专业，大四或研二，研三同学
          能保证一周五个工作日全天工作，能持续半年
感兴趣的同学，请投资简历到recuit.cn@invitrogen.com, 邮件主题标明： 应聘客服实习生

工作内容如下，请同学们投递简历前认真阅读工作内容及要求，确认能够保证工作时间和专业的再投递，谢谢！

Duties & Responsibilities:
1.Enter and process of customer orders in system
2.Respond promptly to inquiries form customers via telephone or email
3.Check product availability and delivery date in sys.
4.Track every detail of order process, cooperate with customers
6.Resolve customer complaints or issues
7.Maintain customer information
8.Prepare reports for sales team
9.General support to sales team
10.Other duties assigned by CS supervisor

Position requirements:
1.Bachelor or above
2.Excellent communication, negotiation as well as ability to interface with all levels of customers
3.Customer service oriented and ability to work independently
4.Able to strongly follow up on customer inquires, complaints etc.
5.Good team player