再招全职外资Customer Service--有IT,call center经验，英文流利优先！

florashelley

Client Company

A foreign company has already been running its business in North America and South Korea.  Company providing a website whereby employers can be matched with prospective employees,  serving as a human resources department for others.

To expand the marketing share in China mainland, they are now looking for:


Position: Customer Service


Job Responsibilities:

1.        Answering all the incoming calls concerning the business
2.        Respond to customer inquiries via telephone communication and email transmission in an efficient and effective manner
3.        Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues
4.        Accurately record customer trends using the online tracking tool
5.        Research and resolve inquiries verbally and in writing


Job Qualifications:

1.        Diploma holder or equivalent work experience preferred
2.        2 years relevant experience in a customer support environment and call centre experience in an Internet company preferred
3.        Ability to function in multiple telephone and email queues preferred
4.        Ability to communicate effectively via telephone and email transmission by utilizing active listening and clearly speaking to customer.
5.        Good oral and written English skills



如果你有兴趣或者你的同学朋友对此感兴趣的话，欢迎发送简历至：studyformore@hotmail.com(注明Customer Service)
热诚欢迎你的加入。
（非中介，不收费。网上任何与之相关收费均与本招聘无关，请应聘者谨防受骗。）

florashelley

大家有问题可以站内消息我或者发邮件咨询哦。

florashelley

之前发过简历的童鞋请注意标题更改哦。

florashelley

需2年市场，媒体或者网络推广经验哦。英语口语笔试能力强。

florashelley

有意向的童鞋尽早发简历哦。谢谢

florashelley

站内投条咨询也可哦。

florashelley

同一家公司再招一个职位哦。大家有Call center或者IT背景的都可以试下哦。